CoolCat Casino Review
Online since 2004, CoolCat Casino is a cat-themed online casino part of the Virtual Casino Group. The group is based in Costa Rica and is famous for giving free chips to players and offering unique deposit bonuses.
However, the group is also known for processing payments slowly. At CoolCat Casino the pending time for withdrawals is indeed long, but it doesn’t mean that you should stay away from this casino. In fact, the casino offers a number of advantages which make it a good online casino gaming destination. Firstly, the site is very user-friendly and the categories are neatly organized.
Secondly, the casino offers over 130 games from Real Time Gaming software available for both download and instant play. Thirdly, CoolCat Casino offers an interesting sign up bonus including monthly and VIP promos. Fourthly, the site is SSL encrypted and there is 24/7 live support. CoolCat Casino is licensed under the jurisdiction of Costa Rica. The casino welcomes players from all parts of the globe, including players from the United States.
Promotions and Bonuses
The casino offers a unique 1,000% sign up bonus. To get this bonus, you have to download the casino software and register a real money account. Afterwards, redeem the coupon code and your account will be credited with $100 free. Then you have five days to play various slots and win up to 1,000% bonus on your initial deposit. Every dollar won equals to 1% welcome bonus. To claim the bonus, you have to deposit at least $30, and your deposit will be comped according to your winning percentage. For example, if your closing balance is $380, you will get a $380 sign up bonus. This bonus comes with a 30x wagering requirement and a 10x withdrawal maximum.
Furthermore, this month the casino offers a Gambler’s Heaven promotion where you can win a $5,000 free chip. There are many deposit bonuses and free cash prizes to choose from. Even VIPs get exclusive bonuses. CoolCat Casino also has a VIP Club where loyal players and VIPs are pampered with red carpet luxuries. For example, they get a $280 no rules bonus with no playthrough requirement and no max cashout.
Games
CoolCat Casino features some of the best online slots from Real Time Gaming. Most of them can be played for practice and for real money. Popular titles include Aztec’s Treasure, Cleopatra’s Gold, Crazy Vegas, Lucky Tiger, Lucky 8 etc. The casino also offers interesting table games like Perfect Pairs Blackjack, Vegas Three Card Rummy, Pontoon and Baccarat as well as fun video poker variants like Double Double Jackpot Poker, All American, Loose Deuces and 777’s Wild. In the specialty games category casino fans can play American or European Roulette, Craps or Keno. Moreover, some of the games are also compatible with iPhones, iPads and Android devices.
The virtual casino games can be played directly on a browser or the casino client can be downloaded and installed on a Windows PC. However, the instant play game selection is a bit limited in number compared to the download library.
Software
Real Time Gaming is a well-known software provider and among the first to offer online casino games to US players. The slots, table and card games and video pokers it develops are fun and enjoyable to play, but they lack in quality and graphics compared to other popular and well-established software developers like Microgaming or Playtech. Nevertheless, RTG creates unique games like the innovative Real Series slots, some of which are available at CoolCat Casino.
Banking and Customer Support
The number of banking methods at CoolCat Casino is a bit limited. However, the ones available are internationally recognized and safe to use. Some of them are Visa, MasterCard, Neteller, Click2Pay and Wire Transfer. Probably the biggest drawback at this casino is that withdrawals are processed between 10 and 15 days, which is quite long. A processing time between 1-2 days is more favorable, but if you don’t mind waiting a bit longer, this won’t be a problem.
Furthermore, gambling tips, support and other information is just a click away at CoolCat Casino. If you have a question or a concern, you can easily reach the customer support staff via phone number, e-mail or live chat. The live chat support is available 24/7.
Conclusion
The Virtual Casino Group is considered to be notorious by some casino portals which claim that the casinos that form this group have hostile player support and don’t pay winnings. CoolCat Casino may process payments slowly, but it is far from being a scam. The casino is legally licensed and secured utilizing the latest security measures. It is also powered by well-known and reputable software and offers fair games. The customer support is also easy to reach and if there are any player disputes, they are resolved by CDS Corporation Ltd.